Incidence Response - Help me I think I was hacked:

• Removal of hard drive or other storage media onto a security assessment laptop for offline assessment.

• Checking for memory resident malicious software and root kits and removal.

• Offline scanning and removal of any root kits, viruses, trojans, hacker tools, malware, spyware and adware.

• Detailed computer forensics investigation to identify probable cause of compromise.

• Assessment of compromise to determine best path to recovery including system rebuild or malicious software removal and recovery. (Full system rebuild is not covered as part of a standard IR)

• Included in the price is the installation and configuration of Virus scanning and removal software.

• Included in the price is the installation and configuration of spyware and adware scanning and removal software.

• Included in the price is the installation and configuration of Internet worm protection software.

• Included in the price is the installation and configuration of email virus scanner.

• Included in the price is the installation and configuration of a personal firewall.

• Operating system harding.

• Penetration testing on network and application level.

• Removal of unnecessary and insecure services.

• Removal of malicious email attachments.

• Assessment and configuration of Internet connection including ADSL modems, ADSL routers, Dial-up modems, Cable modems, Cable routers and firewall's.

• Optimisation of security configuration for secure storage of confidential data.

• Optimisation of security configuration for online banking, ecommerce, shopping and other sites like ebay and Amazon.

• Optimisation of security configuration for secure online transactions with credit cards.

• Security patching and bug fixing of your operating system and applications.

• Education and advice on the required tasks to maintain your computers security level.

• Reconfiguration of your computer so it will maintain its optimal security settings.

• Ongoing advice if and when required.